Learn the formula used by
insurance companies to determine the value of your claim.
Figuring out how much your accident injuries are worth is a
critical aspect of any accident claim. And it is the part of a
claim about which it is most difficult to generalize; the
amount depends on your very particular circumstances. Here we
try to give you a basic understanding of how insurance
companies determine the value of a claim.
What an Insurance Company Must Cover
To determine what your claim is worth, you must first know
the things for which you are entitled to compensation.
Usually, a person who is liable for an accident -- and
therefore his or her liability insurance company -- must pay
an injured person for:
medical care and related expenses
income lost because of the accident, because of time
spent unable to work or undergoing treatment for injuries
permanent physical disability or disfigurement
loss of family, social, and educational experiences,
including missed school or training, vacation or recreation,
or a special event
emotional damages, such as stress, embarrassment,
depression, or strains on family relationships -- for
example, the inability to take care of children, anxiety
over the effects of an accident on an unborn child, or
interference with sexual relations, and
damaged property.
Demystifying the Damages Formula
When determining compensation, it is usually simple to add
up the money spent and money lost, but there is no precise way
to put a dollar figure on pain and suffering or on missed
experiences and lost opportunities. That's where an insurance
company's damages formula comes in.
At the beginning of claim negotiations, an insurance
adjuster adds up the total medical expenses related to the
injury. These expenses are referred to as "medical special
damages" or simply "specials." That's the base figure the
adjuster uses to figure out how much to pay the injured person
for pain, suffering, and other non-monetary losses, which are
called "general" damages.
The adjuster multiplies the amount of special damages by
1.5 or 2 when the injuries are relatively minor, or up to 5
when the injuries are particularly painful, serious, or
long-lasting. (The multiplier may be as great as 10 in extreme
cases.) The adjuster then adds on any income lost as a result
of the injuries.
That's all there is to the formula. However, this figure --
medical specials multiplied by a number between 1.5 and 5,
then added to lost income -- is not a final compensation
amount buy only the number from which negotiations begin.
Determining the Correct Multiplier
Several things determine the multiplier -- the number
usually between 1.5 and 5 -- that the insurance adjuster
applies to the special damages in your claim. Here are some
general guidelines.
The more painful the injury, the higher the multiplier.
The more invasive and long-lasting the medical
treatment, the higher the multiplier.
The more obvious the medical evidence of the injury, the
higher the multiplier.
The longer the recovery period, the higher the
multiplier.
The more serious and visible any permanent effect of the
injury, the higher the multiplier.
The more of your treatment you receive from a physician
or at a hospital -- or opposed to physical theropy,
chiropractic, and other non-MD treatment -- the higher the
multiplier.
Fault: The Final Frontier
Once you know how insurance companies use the damages
formula to start negotiating, you are close to figuring out
the total value of your claim.
The other elements used to decide what your claim is worth
boil down to how the insurance company thinks a jury would
decide your claim if it wound up in court. In measuring its
chances in court, the insurance company has to figure in the
cost of putting up a legal fight, on top of what a jury might
award you, compared with the amount for which your claim could
be settled without going to court.
The extent each person is at fault is the most important
factor affecting how much the insurance company is likely to
pay. The damages formula gives you a range of how much your
injuries might be worth, but only after you figure in the
question of fault do you know the actual compensation value of
your claim -- that is, how much an insurance company will pay
you.
Determining fault for an accident is not an exact science.
But in most claims, both you and the insurance adjuster will
at least have a good idea whether the insured person was
entirely at fault, you were a little at fault or you were a
lot at fault. And whatever that rough percentage of your
comparative fault might be -- 10%, 50%, 75% -- is the amount
by which the damages formula total will be reduced to arrive
at a final figure.